Effective Date: 25 January 2026
This Privacy Policy describes how Flowmazon (“Company”, “we”, “our”, “us”) collects, uses, stores, and protects personal information of users (“User”, “you”) who access or use our website and services.
Flowmazon is committed to protecting your privacy in accordance with applicable laws of India, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Billing information
- Business or company details (if provided)
1.2 Technical & Usage Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
1.3 Payment Information
- Payments are processed via third-party payment gateways
- Flowmazon does not store your card or banking details
2. Purpose of Data Collection
We collect and use information for the following purposes:
- To provide and manage services
- To deliver digital products
- To process payments and invoices
- To communicate regarding projects, updates, or support
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
3. Sensitive Personal Data
Flowmazon does not intentionally collect or store sensitive personal data such as passwords, financial credentials, biometric data, or health information on its servers.
Any sensitive data shared voluntarily is handled with reasonable security measures.
4. Cookies & Tracking Technologies
- Our website may use cookies to enhance user experience.
- Cookies help us understand user behavior and improve performance.
- You may disable cookies through your browser settings; however, some features may not function properly.
5. Data Sharing & Disclosure
We do not sell or rent your personal data.
Information may be shared only with:
- Trusted service providers (hosting, payment gateways, analytics)
- Legal or government authorities when required by law
- Internal team members strictly on a need-to-know basis
6. Data Security
Flowmazon implements reasonable security practices to protect user data, including:
- Secure servers
- Restricted access
- Regular system monitoring
However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
- Personal data is retained only as long as necessary to fulfill business or legal requirements.
- Digital product transaction records may be retained for accounting and compliance purposes.
8. User Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Withdraw consent (subject to legal obligations)
- Request deletion of data (where applicable)
Requests can be sent to our official contact email.
9. Third-Party Links
Our website may contain links to third-party websites.
Flowmazon is not responsible for the privacy practices or content of such websites.
10. Children’s Privacy
Flowmazon does not knowingly collect personal data from individuals under 18 years of age.
If such data is identified, it will be removed promptly.
11. Changes to This Policy
Flowmazon reserves the right to update this Privacy Policy at any time.
Changes will be effective immediately upon posting on the website.
Continued use of the website indicates acceptance of the updated policy.
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
13. Contact Information
For any privacy-related concerns or requests, contact us at:
Email: support@flowmazon.com
Website: www.flowmazon.com