Effective Date: 25 January 2026
This Refund Policy applies to all purchases made on the website operated by Flowmazon (“Company”, “we”, “our”, “us”).
By purchasing any digital product from our website, you acknowledge and agree to this Refund Policy.
1. Digital Products – No Refund Policy
All products sold on Flowmazon are digital products, including but not limited to:
- Source code
- Templates
- Themes
- UI kits
- Scripts
- Downloadable files
- Any electronically delivered digital content
Due to the nature of digital products:
All sales are final. No refunds, cancellations, or exchanges will be provided under any circumstances.
Once a digital product is purchased and access is granted, it is deemed delivered.
2. No Refund After Access or Download
- Refunds will not be issued once:
- The product is downloaded
- Access credentials are provided
- A download link is generated
- This applies even if:
- The product is unused
- The buyer changes their mind
- The buyer claims lack of technical knowledge
3. Product Description & Compatibility
- Users are responsible for reviewing product descriptions, features, and system requirements before purchase.
- Flowmazon is not responsible for incompatibility with third-party software, platforms, or environments.
- No refunds will be issued for compatibility or expectation mismatches.
4. Unauthorized Purchases
- Flowmazon is not responsible for purchases made:
- Without the user’s consent
- Using stolen or unauthorized payment methods
- Such disputes must be raised directly with the payment provider.
5. Duplicate or Accidental Purchases
- Duplicate purchases or accidental orders are not eligible for refunds.
- Users are advised to verify their cart and order details before completing payment.
6. Technical Issues
- If a digital product file is corrupted or inaccessible due to a system error from our end, we will:
- Re-provide access, or
- Replace the digital file
- This does not qualify as a refund.
7. Chargebacks & Disputes
- Initiating a chargeback without contacting Flowmazon may result in:
- Suspension of access
- Permanent account restriction
- We reserve the right to contest unjustified chargebacks with supporting evidence.
8. Taxes & Fees
- Any applicable taxes, transaction fees, or gateway charges are non-refundable.
9. Policy Acceptance
By completing a purchase on Flowmazon, you confirm that:
- You understand the nature of digital products
- You agree to this Refund Policy
- You waive any right to dispute refunds post-delivery
10. Modifications to This Policy
Flowmazon reserves the right to update or modify this Refund Policy at any time without prior notice.
Changes will be effective immediately upon posting on the website.
11. Governing Law & Jurisdiction
This Refund Policy shall be governed by and interpreted in accordance with the laws of India.
Courts located in India shall have exclusive jurisdiction.
12. Contact Information
For any refund-related queries (non-refundable clarification only):
Email: support@flowmazon.com
Website: www.flowmazon.com